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Excel Issue (cut text) on VMware View

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Hello,

 

Some users will encounter an issue when opening excel files.

The issue is that some of the text will appear to be cut. (see attachment)

If the user scrolls up/down, the text becomes readable.

 

 

Virtual Infrastructure

 

- 90% of Wyse P20

- 10% of old computers repurposed as ThinClient

 

Actually the problem appears on the repurposed computers but as I remember it already happened on a Wyse but i'm not 100% sure yet.

 

There is VMware View Client 5.2.0 installed on the ThinClient (Windows XP Pro).

I just updated to the 5.3.0 version and I'm waiting for my colleague to tell me if the problem still occurs.

 

We are using VMware View Administrator 5.0.1 on EXSi 5.0.0.

 

 

 

Pool Settings

 

 

 

 

Virtual Machine Settings - Master Image

 

- Windows 7 Pro i386 (up to date)

- Office Pro 2010 (up to date)

- VMware Tools 8.6.5

- Aero service is disabled


I have already checked the box "Disable hardware graphics accelaration" in Excel settings... but it did not fix the problem...

 

 

 

It could be great If somebody could help me.

If I forgot some precious information, I will be glad to update the post.

 

Look forward to get a reply.

 

Thanks.

Regards,

Christophe


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