I have an issue with automatically connecting usb devices with the virtual PC. I am using VMWare Horizon View Client 5.3.0.1042023. The PC is an HP Compaq Elite 8300 Small Form Factor.
The correct redirection information has been added to the registry, and the USB devices work if manually selected from the Connect USB Devices drop down, or the USB device is disconnected and reconnected, but it ignores the autoconnect usb devices option if it is checked.
This works perfectly well on Dell optiplex PCs I have here. I include a portion of the log file below. Anyone know a resolution, or failing that, why it won't work.
Many Thanks
2013-08-15T15:34:25.296+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Starting...
2013-08-15T15:34:25.311+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] ViewUsbService started
2013-08-15T15:36:23.153+01:00 INFO (0838-091C) <MessageFrameWorkShare> [vmware-view-usbd] Remote USB status reported, state: available
2013-08-15T15:36:31.363+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:31.373+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:38.993+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:38.993+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:39.283+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:39.283+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:40.013+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:40.013+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:41.073+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Claimed 'Philips SpeechMike III' device, PlugNo: 1
2013-08-15T15:36:46.933+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:46.943+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:46.943+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Device configuration, PlugNo: 1, Config Index: 0
Config Desc:
0000 09 02 9c 00 07 01 00 80:32 09 04 00 00 00 03 00 ........2.......
0010 00 00 09 21 10 01 00 01:22 07 00 09 04 01 00 00 ...!....".......
0020 03 00 00 00 09 21 10 01:00 01 22 07 00 09 04 02 .....!....".....
0030 00 00 03 00 00 00 09 21:10 01 00 01 22 07 00 09 .......!...."...
0040 04 03 00 00 03 00 00 00:09 21 10 01 00 01 22 07 .........!....".
0050 00 09 04 04 00 01 03 00:00 00 09 21 11 01 00 01 ...........!....
0060 22 34 00 07 05 84 03 09:00 0a 09 04 05 00 01 03 "4..............
0070 00 00 00 09 21 11 01 00:01 22 2d 00 07 05 87 03 ....!...."-.....
0080 03 00 0a 09 04 06 00 01:03 00 00 00 09 21 11 01 .............!..
0090 00 01 22 1f 00 07 05 8a:03 01 00 0a ..".........
2013-08-15T15:36:46.943+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Sending device plug-in to desktop, PlugNo: 1
Compatible IDs:
0000 55 00 53 00 42 00 5c 00:44 00 65 00 76 00 43 00 U.S.B.\.D.e.v.C.
0010 6c 00 61 00 73 00 73 00:5f 00 30 00 30 00 26 00 l.a.s.s._.0.0.&.
0020 53 00 75 00 62 00 43 00:6c 00 61 00 73 00 73 00 S.u.b.C.l.a.s.s.
0030 5f 00 30 00 30 00 26 00:50 00 72 00 6f 00 74 00 _.0.0.&.P.r.o.t.
0040 5f 00 30 00 30 00 00 00:55 00 53 00 42 00 5c 00 _.0.0...U.S.B.\.
0050 44 00 65 00 76 00 43 00:6c 00 61 00 73 00 73 00 D.e.v.C.l.a.s.s.
0060 5f 00 30 00 30 00 26 00:53 00 75 00 _.0.0.&.S.u.
Device ID:
0000 55 00 53 00 42 00 5c 00:56 00 69 00 64 00 5f 00 U.S.B.\.V.i.d._.
0010 30 00 39 00 31 00 31 00:26 00 50 00 69 00 64 00 0.9.1.1.&.P.i.d.
0020 5f 00 30 00 63 00 31 00:63 00 26 00 52 00 65 00 _.0.c.1.c.&.R.e.
0030 76 00 5f 00 30 00 31 00:31 00 35 00 00 00 55 00 v._.0.1.1.5...U.
0040 53 00 42 00 5c 00 56 00:69 00 64 00 5f 00 30 00 S.B.\.V.i.d._.0.
0050 39 00 31 00 31 00 26 00:50 00 69 00 64 00 5f 00 9.1.1.&.P.i.d._.
0060 30 00 63 00 31 00 63 00:00 00 00 00 0.c.1.c.....
Instance ID:
0000 30 00 30 00 30 00 30 00:30 00 30 00 30 00 31 00 0.0.0.0.0.0.0.1.
0010 30 00 39 00 31 00 31 00:30 00 63 00 31 00 63 00 0.9.1.1.0.c.1.c.
0020 26 00 30 00 26 00 32 00:00 00 &.0.&.2...
Local Device ID:
0000 55 00 53 00 42 00 5c 00:56 00 69 00 64 00 5f 00 U.S.B.\.V.i.d._.
0010 30 00 39 00 31 00 31 00:26 00 50 00 69 00 64 00 0.9.1.1.&.P.i.d.
0020 5f 00 30 00 63 00 31 00:63 00 00 00 _.0.c.1.c...
Device Desc:
0000 12 01 10 01 00 00 00 40:11 09 1c 0c 15 01 01 02 .......@........
0010 00 01 ..
2013-08-15T15:36:46.943+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Sent device plug-in to desktop, PlugNo:1
2013-08-15T15:36:46.953+01:00 INFO (0838-0C20) <MessageFrameWorkShare> [vmware-view-usbd] Remote plug-in response, PlugNo: 1, RespType: Ok, Remote Version: 4
2013-08-15T15:36:51.103+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:51.103+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:51.783+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:36:51.783+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:36:54.784+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] DisconnectNotify done, PlugNo: 1
2013-08-15T15:36:54.784+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] DisconnectFinal done, PlugNo: 1
2013-08-15T15:57:49.755+01:00 INFO (0838-09D4) <MessageFrameWorkShare> [vmware-view-usbd] Remote USB status reported, state: available
2013-08-15T15:57:55.625+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:57:55.625+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:58:01.825+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:58:01.835+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:58:04.495+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Claimed 'Philips SpeechMike III' device, PlugNo: 2
2013-08-15T15:58:09.165+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Device configuration, PlugNo: 2, Config Index: 0
Config Desc:
0000 09 02 9c 00 07 01 00 80:32 09 04 00 00 00 03 00 ........2.......
0010 00 00 09 21 10 01 00 01:22 07 00 09 04 01 00 00 ...!....".......
0020 03 00 00 00 09 21 10 01:00 01 22 07 00 09 04 02 .....!....".....
0030 00 00 03 00 00 00 09 21:10 01 00 01 22 07 00 09 .......!...."...
0040 04 03 00 00 03 00 00 00:09 21 10 01 00 01 22 07 .........!....".
0050 00 09 04 04 00 01 03 00:00 00 09 21 11 01 00 01 ...........!....
0060 22 34 00 07 05 84 03 09:00 0a 09 04 05 00 01 03 "4..............
0070 00 00 00 09 21 11 01 00:01 22 2d 00 07 05 87 03 ....!...."-.....
0080 03 00 0a 09 04 06 00 01:03 00 00 00 09 21 11 01 .............!..
0090 00 01 22 1f 00 07 05 8a:03 01 00 0a ..".........
2013-08-15T15:58:09.165+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Sending device plug-in to desktop, PlugNo: 2
Compatible IDs:
0000 55 00 53 00 42 00 5c 00:44 00 65 00 76 00 43 00 U.S.B.\.D.e.v.C.
0010 6c 00 61 00 73 00 73 00:5f 00 30 00 30 00 26 00 l.a.s.s._.0.0.&.
0020 53 00 75 00 62 00 43 00:6c 00 61 00 73 00 73 00 S.u.b.C.l.a.s.s.
0030 5f 00 30 00 30 00 26 00:50 00 72 00 6f 00 74 00 _.0.0.&.P.r.o.t.
0040 5f 00 30 00 30 00 00 00:55 00 53 00 42 00 5c 00 _.0.0...U.S.B.\.
0050 44 00 65 00 76 00 43 00:6c 00 61 00 73 00 73 00 D.e.v.C.l.a.s.s.
0060 5f 00 30 00 30 00 26 00:53 00 75 00 _.0.0.&.S.u.
Device ID:
0000 55 00 53 00 42 00 5c 00:56 00 69 00 64 00 5f 00 U.S.B.\.V.i.d._.
0010 30 00 39 00 31 00 31 00:26 00 50 00 69 00 64 00 0.9.1.1.&.P.i.d.
0020 5f 00 30 00 63 00 31 00:63 00 26 00 52 00 65 00 _.0.c.1.c.&.R.e.
0030 76 00 5f 00 30 00 31 00:31 00 35 00 00 00 55 00 v._.0.1.1.5...U.
0040 53 00 42 00 5c 00 56 00:69 00 64 00 5f 00 30 00 S.B.\.V.i.d._.0.
0050 39 00 31 00 31 00 26 00:50 00 69 00 64 00 5f 00 9.1.1.&.P.i.d._.
0060 30 00 63 00 31 00 63 00:00 00 00 00 0.c.1.c.....
Instance ID:
0000 30 00 30 00 30 00 30 00:30 00 30 00 30 00 31 00 0.0.0.0.0.0.0.1.
0010 30 00 39 00 31 00 31 00:30 00 63 00 31 00 63 00 0.9.1.1.0.c.1.c.
0020 26 00 30 00 26 00 32 00:00 00 &.0.&.2...
Local Device ID:
0000 55 00 53 00 42 00 5c 00:56 00 69 00 64 00 5f 00 U.S.B.\.V.i.d._.
0010 30 00 39 00 31 00 31 00:26 00 50 00 69 00 64 00 0.9.1.1.&.P.i.d.
0020 5f 00 30 00 63 00 31 00:63 00 00 00 _.0.c.1.c...
Device Desc:
0000 12 01 10 01 00 00 00 40:11 09 1c 0c 15 01 01 02 .......@........
0010 00 01 ..
2013-08-15T15:58:09.165+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] Sent device plug-in to desktop, PlugNo:2
2013-08-15T15:58:09.175+01:00 INFO (0838-09D4) <MessageFrameWorkShare> [vmware-view-usbd] Remote plug-in response, PlugNo: 2, RespType: Ok, Remote Version: 4
2013-08-15T15:58:13.485+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 2413c2005 failed: Driver error.
2013-08-15T15:58:13.495+01:00 WARN (0838-0898) <vmware-usbd> [vmware-view-usbd] USBGA: Get descriptor for 3046dc016 failed: Driver error.
2013-08-15T15:58:25.901+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] DisconnectNotify done, PlugNo: 2
2013-08-15T15:58:25.901+01:00 INFO (0838-0898) <vmware-usbd> [vmware-view-usbd] DisconnectFinal done, PlugNo: 2