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VMtools and View Agent

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Hi All,

 

I'm new to this community and not sure if this is the right section to post my concern. We are using VMware View for our remote users and last week I noticed on our vCenter that vdi desktops  are  giving a warning sign that VMware tools is running out of date.

I Upgraded the VMtools installed on the base image for the pool from version 8.6.5 build-621624 to version 8.6.10 and take a snapshot and initiate a recompose. After  recomposing the pool with the upgraded VMtools snapshot. I let the users try to connect but I found an issue, Remote sessions using PCOIP seems to be stuck and connection suddenly drops giving out an error "the connection to the remote computer ended". Connection works fine with RDP. So I ended up reverting the changes. So my questions are: Is their a compatibility issue with VMTools 8.6.10 and view 5.0.0. Does upgrading my VMtools also upgrade my view agent?

 

Thanks in Advance for any response.

 

 

all the best!

Ian


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