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Warning from view 5.1 the pending session on machine xx for user xx has expired...

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I have a user that is running View Client 5.1 on her desktop and when she tries to connet to one of the machines in her designated pool the screen goes black and I see connection timeout error after about 5 seconds. She has entitlement rights to the pool. This has happened to other users but then suddenly they are able to connect. All these connections are internal. Our environnment consist of 4 connection servers and two security servers. Two of the connection servers are external and two are internal. The two external connection servers have PcoIP Secure Gateway for PCoIP connections to desktop enabled while the two internal connection servers do not have this enabled. I doubt its these settings becasue this is an internal connection.   Firewall is open


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