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I need help please (Desktop status at Horizon View administrator say ''Agent unreachable'')??

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Dear professionals

 

Please help me

 

as you can see from the attached pictures, i setup and configured a pool in the connection server.

but i can not connect to the desktop from pool i created via view client!!!

I got error message stating: ''This desktop currently has no desktop sources available''

i gave permission to the user which i am logging with to use this pool.

event database states that the agent unreachable!!!

Please advice me what to do

 

many thanx

 

naoufl


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