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View Agent 5.12 Slow log out with Persona Manager enabled

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Hi folks.

 

We are having some issues with the 5.12 Agent.

With PM enabled (over-riding AD location), it seems to take several minutes on log out whilst the data is being written back to the network share:

 

  • I can watch the console on the machine that is logging out to see the "logging out..." message which lasts several minutes.
  • I can watch the PM repository where I can see a {LONG-GUID-NUMBER} where files are written to (before being moved to the root profile folder). Files in here increase in size at about 1KB per second. In particular, a metadata.db file seems to take a long time.

 

 

Now, here is the important thing:

Log out is fast (several seconds) if I use an old Agent (5.0).

 

 

More info:

  • Automated Linked Clone pool is created.
  • Both tests (agent 5.0 and 5.12) are using the same base image for linked clones.
  • Virusscan is not present on the client or hypervisor (for testing).
  • Both tests go to same repository location (have actually tested 2 different locations on different servers).
  • Both tests use machines from the same OU (blocked inheritance, only View Agent/PM settings received).
  • Same user is used in both scenarios.

 

Anyone have any ideas I can look into?

From the above tests, we are fairly sure that the network is not causing an issue as writeback is fine on the clones with agent 5.0.

 

Thanks.


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