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Error connecting to view desktop - machine unavailable

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Hi all,

I have 3 connection brokers and it seems that only one of them is randomly generating an issue. It happens that if a user tries to connect to a turned off desktop, the desktop doesn't turn on and the user receives an error regarding "desktop unavailable"

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In the windows event viewer I can see an error id 104 stating "broker_machine_assigned_unavailable", in the debug log I can find the following error:

 

Result: error, Error Code: DESKTOP_LAUNCH_ERROR, Error Message: failed launching desktop: com.vmware.vdi.sessionclientapi.NoServersAvailableException$AssignedUnavailableException

 

If I manually turn on the desktop from the VC, the user connects just fine.

It happens randomly and it seems (but I'm not so sure) that it happens only with full desktops, the linked clones seem to be working fine.

 

Any hints?

Thanks everyone


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