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View 5.3: worst PCOIP video performance

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Hi, we evaluate View 5.3 and we found some problems with user experience. View 5.2 for us seems better but we can't find explanation:

 

1-View Agent Direct Connection (VADC) disturb Flash video. This is really strange but when we connect directly to a VM with VADC, the Flash video is choppy. More strange, if the mouse cursor is over the video, it's OK but when outside the video, it's bad. It's easy to test: connect to View VM directly with VADC (not passing from VCS server), open Youtube video and test. This trouble doesn't happen when connect from VCS server. We opened a ticket to Vmware but we get no help. Instead they said to look a administrator guide (come on Vmware, we are not kids first using Vmware View, just try to reproduce the problem instead of losing our time).

 

2-The general video performance is worst under PCOIP session. We try everything: with or without 3D pool acceleration, with or without Feature Pack, with or without MMR enabled, increase VM video RAM, etc. Does PCOIP default settings change with View 5.3? We tested using 1080p movie trailer , 1920x1200 to stress. It's always better in View 5.2. We don't record FPS but just to look it's obvious.

 

All tests were done in a fresh installation in a evaluation environment. Same network and exact same configuration of our View 5.2 production environment. Sames PCOIP default configuration. For testing, we use new Dell R620 server, 96Gb RAM, ESXi 5.5, vcenter 5.5.0a appliance, only 5 VM in the non persistent pool, 1,5Gb ram per VM, s local storage (15K rpm drive raid 1).

 

There is really great new features with 5.3 but for the moment we feel it's not ready to put in production. Does someone have some explanation or cues to us? Thanks!


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