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Need to push "Try Again" button to login on slow connections

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Hi,

 

I have issue with connecting to our virtual desktops (dedicated/linked-clones). When our users wants to connect to their virtual desktops (on slow lines - CDMA, poor wi-fi) they receive error message - "This desktop currently has no desktop sources available. Please try connecting to this desktop again later, or contact your system administrator."  When they push the button - Try Again - the desktop login/start immediately. Users are authorized via smart card and fingerprint. The issue lasts occasionally about more than one year (through upgrade form 5.0-5.1-.5.2)..


Have you anyone idea where could be problem?

 

Is there any switch/timer for timeout which can be raised up?

 

thank you

 

JZ


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