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Log that shows users connection quality?

I've got an executive that is using his personal laptop to connect to our View environment from home via his wireless router and claims the virtual machine performance is very poor.

 

The VM is running Windows 7 that's been optimized and when he is in the office runs perfectly fine. Other users throughout the company also reports zero issues. He only experiences poor performance if he's home on his wireless network or at a hotel using their wireless connection. To me it's clear, it's his internet connection when he's not in the office.

 

However trying to get other management or executives to believe this is a whole other story. Is there a log by chance, anywhere that I can bring up that will show what I believe is the problem?


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