We have a 5.1 environment with several Windows 7 linked clones and dedicated virtual computers. A few weeks ago we started receiving reports that some users were trying to access data off of a USB drive and the VM was not recognizing their drive. We've done the following to try and solve the issue...
- Reinstalled the Tools and Agent v. 5.1.2
- Reimaged the thin client. (We have both zero clients and Linux based clients)
- Made sure that the pool policy to disable the USB redirection was not enabled
Weird thing is that there are some users that their USB redirection is working. We ran the following command on some of the VM's that were not working. We understand that this is the PCoIP port that needs to be enabled so that USB redirection works.
netstat -a | findstr /i 32111
This is the results that we received on the VM's that USB redirection was not working. For the VM's that USB redirection is working we will get a second line that will have ESTABLISHED at the end.
There isn't a firewall between the virtual computers and the server, so we have ruled that out. Any one have any ideas what could be possibly causing this? Thank you in advance for your help!