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Office 2013 high CPU usage causing session lockups

Hi,

 

We've deployed View 5.2, with Wind7 64bit and Office 2013 as our new desktop environment and have it piloting to a subset of our users. We followed most of the VMWare recommendations for tweaking when building the OS image and have a good understanding of the View setup having being using View for about 6 years. We have found however that we have persistent but intermittent issues with high CPU load being caused by Office 2013 applications and only these applications. We have followed the recommendations you'll find online re disabling hardware graphics acceleration for Office and also disabling subpixel positioning for Word but the issue still persists and we are starting to get some frustration from users as this is seemingly unpredictable when it happens but when it does the symptoms are either significant screen lag or total session lockup. Before we pull back Office to 2010 and see how that goes for us I thought to post our experience to the community and see if anyone else has observed the same thing or not as if someone has a similar environment but isn't seeing this issue i would love to hear from them?

 

Thanks

DB


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