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VMware Horizon stuck and long boot time

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After a weekly refresh, the vm in VMware Horizon View shows a status of "Startup" and will not allow someone to boot to the machine unless I manually reset their machine. This recently started happening, there are no error messages, it just hangs at startup. At other times, vm's can take 10 minutes or longer to boot. What would cause these issues? This is a Windows 7 64 bit machine and no changes have been made.


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