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VMware VIew - Customization operation timed out when we launch linked clone Recompose

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Hello,

 

We have VMware Horizon View 5.2.0 infrastructure and we have created some different pools because we needed to migrate the previous production pools (from QuickPrep Guest Customization to Sysprep Guest Customization, due to a KMS host for Windows and Office licenses perfectly working).

 

Well...

 

Now we have an issue because when we launch a Recompose to any Linked Clone belonging to the new pools, we can be in three states:

 

1- Recompose is done perfectly.

2- Recompose stops with an state Customization operation timed out

3- Recompose shows an error "Customization operation timed out" but later continues and finishes the task.

 

 

We have modified the Register key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vmware-viewcomposer-ga\ExecScriptTimeout REG_WORD" from the Windows 7 with SP1 template to increase timeout from 20000ms to 999999ms.

 

We have applied the Microsoft hotfix to the Windows 7 template because we have installaled VMXNET3 NIC.

 

"A fatal error occurred" error message when you run the Sysprep command on a VMware virtual machine that is r…

 

 

So, we are suffering the same situations.

 

Anybody could help us? Any idea?

 

 

Many thanks


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