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All users disconnect simultaneously

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We are setting up our View 5.2 system this week. We are using windows 7 x64 Enterprise. We only have about people on the system right now, but all are experiencing the same issue. Randomly all will drop their connections to their desktops. it happens 3 or 4 times a day. Not enough too be a show stopper, but enough to be seriously annoying.

 

a few bits of info that might be relevant:

 

we are using Imprivata OneSign for SSO

trend Micro AV (not deep security, but their standard client with the VDI plugin.)

the connection servers are not tunneling,

all users are currently using Teradici zero clients.

THe ZCs are on a different VLAN Than the View vms, which are on a different VLAN than the conn server.

THe affected users are all on different access switches.

THis is an automated floating pool of linked clones.

ALl are PCoIP

 

WE honestly don't even know where to start looking.

 

(Sorry for the weira capitalization, the forums don't like iPads, apparently)


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