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PCOIP through a security server in the DMZ

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I'm getting a black screen and then eventually times out...time out occured.

I found several KB articles and tried a couple of them and none so far have worked for me.

Suffice to say if i use my connection server that is internal PCOIP and RDP works ; but if I use my security server only RDP works.

Consistently if use my connection server to establish a vdi session internally and externally i get a black screen and it just times out ...

Looking at the PCOIP gateway log on the security server : this is the consistent error that i get:

 

SSL handshake failure: asio.ssl error (336151576) error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca

 

Does this i mean i have a bad SSL cert associated to my PCOIP gateway? for is this something else.

Full snippet of the log file :

[2014-Apr-07 10:26:54.229100]: header received

[2014-Apr-07 10:26:54.229100]: PCOIP-SG/1.0

[2014-Apr-07 10:26:54.229100]: XML

[2014-Apr-07 10:26:54.229100]: PSGC27-8b5

[2014-Apr-07 10:26:54.229100]: 93

[2014-Apr-07 10:26:54.229100]: xml received 93 93

[2014-Apr-07 10:26:54.229100]: Received command: get-counters

[2014-Apr-07 10:26:54.230100]: get_statistics was called while there are 0 SSL connections working.

[2014-Apr-07 10:26:56.154408]: header received

[2014-Apr-07 10:26:56.154408]: PCOIP-SG/1.0

[2014-Apr-07 10:26:56.154408]: XML

[2014-Apr-07 10:26:56.154408]: 62D4AFE3_A311_4FF2_AEA2_E57E16873E24-0

[2014-Apr-07 10:26:56.155408]: 362

[2014-Apr-07 10:26:56.155408]: xml received 362 362

[2014-Apr-07 10:26:56.155408]: Received command: add-connection

[2014-Apr-07 10:26:56.155408]: Parameter: connection-id Value: 62D4AFE3_A311_4FF2_AEA2_E57E16873E24/port1

[2014-Apr-07 10:26:56.155408]: Parameter: ctag Value(session_id portion): bs/DUiekTfzr

[2014-Apr-07 10:26:56.155408]: Parameter: ip-address Value: 10.233.15.180

[2014-Apr-07 10:26:56.155408]: Parameter: tcp-port Value: 4172

[2014-Apr-07 10:26:56.184410]: Connected to PCoIP server

[2014-Apr-07 10:26:56.238413]: SSL handshake with PCoIP server failed:asio.ssl error

[2014-Apr-07 10:27:03.822847]: SSL handshake failure: asio.ssl error (336151576) error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca

[2014-Apr-07 10:27:59.245821]: header received

[2014-Apr-07 10:27:59.245821]: PCOIP-SG/1.0

[2014-Apr-07 10:27:59.245821]: XML

[2014-Apr-07 10:27:59.245821]: PSGC27-8b6

[2014-Apr-07 10:27:59.245821]: 93

[2014-Apr-07 10:27:59.245821]: xml received 93 93

[2014-Apr-07 10:27:59.245821]: Received command: get-counters

[2014-Apr-07 10:27:59.245821]: get_statistics was called while there are 0 SSL connections working.


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