Hi,
We're running View 5. Users have been distributed a new HP printer (HP Laserjet 1102W) which has a usb interface. When users stick in the usb interface to their physical laptop (Windows XP), the drivers are installed automatically via a built in usb drive in the printer itself. Thus there is no need to run a CD and install the drivers. This is kicked off automatically, similar to the way a CD is inserted into a CD-ROM drive and it autoplays.
Now, in trying to redirect the pritner within View 5, when I select the Hewlett-Packard USB Printing Support under the Connect USB device menu, it doesn't detect the printer properly. It actually detects it as usb storage and places it under "unspecified" ind the devices and printer control panel. It labels it as "Vmware view Virtual USB Device 02", category: unknown, and status: needs troubleshooting. When I go to device manager on the VDI workstation (which is running Windows 7), it categorizes them under "other devices, and it actually picks up the proper printer name, but it has a question mark bubble besides it, as well as a yellow exclamation mark besides HP EWS.
Is this type of interface something that would not be compatible with View, since it expects to see a printer via a usb connection, but first it needs to install driver files off of a usb embedded storage device in the printer first, before it knows that it is a printer.
Mooge
