I have a View 5.3 installation and recently changed some of my desktop VMs to a separate VLAN. I created a new connection server that sits on that VLAN, but the View Agent will not connect and the administration console shows the status as "waiting for agent". I have tried to reinstall the agent multiple times, completely stripped out VMware Tools and the agent and reinstalled everything, but am still getting this error. I can console to the vm and ping and resolve every connection server, the vCenter server, browse the web, etc. so I know that the network is configured correctly. I would like to change the default connection server setting on the agent, but don't see a registry entry or any other means of making this change. Google hasn't yielded any results, or at least nothing that has solved the problem. Anyone have an idea what could be wrong and how to fix it?
***Added the support file generated from the VM.