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2 Factor Authentication w/Symantec VIP Access

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So, we were able to successfully get 2 Factor authentication to work for our users coming in externally. When trying to connect off LAN they are prompted for their username(same as Active Directory) and password(Active Directory password + VIP code). If they enter correctly they are then re-prompted for their username again (Active Directory) and password(AD).

 

Is it too much to ask to shorten this to a single prompt? I know the configuration is fairly basic for setup but I don't think 2 factor should mean 2 prompts should it?

 

Just a thought, and some wishful thinking.


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