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view composer agent initialization failed

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Hi, need some advice, thanks!

I have a test and a prod Horizon view environment. In test lab: I have composers installed on vc-0, connection server 5.2 on VM CS-0, persona on DC, apply to OU called view-lab.  In prod: i installed a new vc-1 with composer on it, connection server 5.3 on VM cs-1. I have master image and some snapshots on it in test lab. I copy the whole folder of the master image  to prod data store and add inventory. I configure the pool with new names for PC using the old snapshots and parent vm. then I got.the error  view composer agent initialization failed during provisioning. any advice whats' wrong?thanks!


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