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Problem creating a linked clone pool

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Guys, I'd appereciate any help with my problem.  I have a View 5.3 environment.  I created one dedicated pool which works fine. When I try to create a floating pool using  another VM as image desktops get stuck in customizing state.  I can create the pool with the same parameters using the image that I use for dedicated pool but not the other one.  Both images are identical.  What could be the problem? Thank you.


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