Our VMware View Client disconnects after 8-10 hours without any notification. The error 'Error reading from tunnel HTTP socket: An existing connection was forcibiliy closed by the remote host' is displayed.
After clicking on the 'OK' button (only button available), the session disconnects. If you reconnect, you are good to go for another 8-10 hours.
I checked the 'Automatically logoff after disconnect' setting on the pool, it is set to 240 minutes.
The session timeout in the Global Settings are set to 9999999 minutes.
Client debug log:
2014-10-02T20:41:47.900+02:00 DEBUG (0F9C-0D54) <vchanRecvThread> [pcoip_mfw] pcoip_vchan_recv FAILED result -514
2014-10-02T20:41:47.900+02:00 DEBUG (0F9C-0D48) <vchanRecvThread2> [pcoip_mfw] pcoip_vchan_recv FAILED result -514
2014-10-02T20:41:47.978+02:00 DEBUG (0F9C-0B4C) <2892> [pcoip_mfw] pcoip disconnected
2014-10-02T20:41:48.088+02:00 DEBUG (0F9C-0D54) <vchanRecvThread> [ViewMMDevRedir] {MultimediaRedirChannel}: SessionId=108871520 - Closed/Disconnected
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0D54) <vchanRecvThread> [ViewMMDevRedir] {MultimediaRedirChannel}: Client side - After Channel Close notification
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0D54) <vchanRecvThread> [pcoip_mfw] channelThread STOP for channel MultimediaRedirChannel
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] DataMgrClient::ProcessEnvMsg - Processing PMsgChannelClose
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] States: Env=STOn. AIn=STOff. WCam=STOff
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] DataMgrClient::ProcessEnvMsg - Finished PMsgChannelClose
2014-10-02T20:41:48.135+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] States: Env=STChannelClose. AIn=STOff. WCam=STOff
2014-10-02T20:41:49.478+02:00 DEBUG (0F9C-0FA0) <4000> [vmware-remotemks] Unloaded virtual channel plugin vdp_rdpvcbridge @ C:\Program Files (x86)\VMware\VMware Horizon View Client\vdp_rdpvcbridge.dll
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0FA0) <4000> [vmware-remotemks] pcoip_vchan_plugin_client_exit(): unloaded
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0FA0) <4000> [ViewMMDevRedir] pcoip_vchan_plugin_client_exit - Unloading Pcoip Client Plugin Channel=MultimediaRedirChannel
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0FA0) <4000> [ViewMMDevRedir] {MultimediaRedirChannel}: Closing channel
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] stop of virtual channel MultimediaRedirChannel
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0FA0) <4000> [ViewMMDevRedir] {MultimediaRedirChannel}: Client side - After Channel Close notification
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] DataMgrClient::ProcessEnvMsg - Processing PMsgChannelClose
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] States: Env=STChannelClose. AIn=STOff. WCam=STOff
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] DataMgrClient::ProcessEnvMsg - Finished PMsgChannelClose
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] States: Env=STChannelClose. AIn=STOff. WCam=STOff
2014-10-02T20:41:49.541+02:00 DEBUG (0F9C-0A40) <2624> [ViewMMDevRedir] Thread exited. Name=DataMgrIntf. Id=2624
2014-10-02T20:41:49.572+02:00 DEBUG (0F9C-0A58) <2648> [ViewMMDevRedir] Thread exited. Name=DataMgrClient(Reg). Id=2648
2014-10-02T20:41:49.572+02:00 DEBUG (0F9C-0FA0) <4000> [ViewMMDevRedir] {MultimediaRedirChannel}: Client side deleted
2014-10-02T20:41:49.572+02:00 DEBUG (0F9C-0A5C) <2652> [ViewMMDevRedir] Thread exited. Name=VChanServiceThread - Client. Id=2652
2014-10-02T20:41:49.572+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] remove of pcoip_mfw MultimediaRedirChannel
2014-10-02T20:41:49.572+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] remove of pcoip_channel MultimediaRedirChannel
2014-10-02T20:41:49.822+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] stop of virtual channel Smart Card Virtual Channel
2014-10-02T20:41:49.822+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] remove of pcoip_mfw Smart Card Virtual Channel
2014-10-02T20:41:49.822+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] remove of pcoip_channel Smart Card Virtual Channel
2014-10-02T20:41:49.885+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] pcoip_mfw exit called
2014-10-02T20:41:49.900+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] service: Stop
2014-10-02T20:41:49.900+02:00 DEBUG (0F9C-0FE8) <NodeManagerWatcher> [pcoip_mfw] Closed outgoing SharedMemory channel to machine L-DY8QM3J, user L-DY8QM3J\CUSTOMER
2014-10-02T20:41:50.760+02:00 DEBUG (0F9C-0FA0) <4000> [pcoip_mfw] DllMain - DLL_PROCESS_DETACH by "C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-remotemks.exe"
Security Server log:
2014-10-06T10:50:56.475+02:00 INFO (0820-0B54) <Thread-39> [g] (Request1963) User USERNAME connected to the Secure Gateway Server - session ID: FB20_***_4323
2014-10-06T10:50:56.477+02:00 WARN (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Old client detected: ChunkVersion = 0, latest = 1
2014-10-06T18:49:34.574+02:00 WARN (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel error: Stream closed
2014-10-06T19:49:39.539+02:00 INFO (0820-0A3C) <SessionHandler> [ay] (FB20_***_4323) User USERNAME Secure Gateway Server session ended - session ID: FB20_***_4323
2014-10-06T19:49:39.544+02:00 INFO (0820-0DD0) <Tunnel#1662> [ay] (FB20_***_4323) User USERNAME Secure Gateway Server session ended - session ID: FB20_***_4323
Security Server debug log:
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [q] (ad70_***_e26a) doCapStatus: capID = ad70_***_e26a, locationID = LOCATION-ID, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, clientVersion = 8.0, lite = false, newAllowed = true
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [q] (ad70_***_e26a) Found 0 existing connected sessions for: cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [q] (ad70_***_e26a) This session unknown or not yet connected.
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [bx] (ad70_***_e26a) getInstance: capID = NONE, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID, seh = com.vmware.vdi.ice.server.ay@3740dfc9
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [ay] (ad70_***_e26a) Created new session capID: FB20_***_4323
2014-10-06T10:50:56.216+02:00 DEBUG (0820-0A34) <MsgWorker#8> [bx] (ad70_***_e26a) Created new session for: capID = FB20_***_4323, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID
2014-10-06T10:50:56.475+02:00 DEBUG (0820-0B54) <Thread-39> [g] (Request1963) Tunnel (re)connection for capID = FB20_***_4323
2014-10-06T10:50:56.475+02:00 INFO (0820-0B54) <Thread-39> [g] (Request1963) User USERNAME connected to the Secure Gateway Server - session ID: FB20_***_4323
2014-10-06T10:50:56.476+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel reader starting.
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [bx] (FB20_***_4323) Tunnel registered: session = (ServerSession capID = FB20_***_4323, type = NORMAL, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID), connected = Mon Oct 06 10:50:56 CEST 2014
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Observed chunk version: 0
2014-10-06T10:50:56.477+02:00 WARN (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Old client detected: ChunkVersion = 0, latest = 1
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session.onMessage(INIT)
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Client capabilities: C-BASE
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Not initialising plugins, client not capable.
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session.onMessage(START)
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Starting session for capID FB20_***_4323
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Broker authenticated session started (local authentication): userDN=cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session authentication completed: userID = USERNAME
2014-10-06T10:50:56.477+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session will time out after: 599999927s, at Mon Oct 10 21:29:43 CEST 2033
2014-10-06T10:51:04.305+02:00 DEBUG (0820-0A38) <MsgWorker#9> [q] (FB20_***_4323) Raising channel directly
2014-10-06T10:51:04.305+02:00 DEBUG (0820-0A38) <MsgWorker#9> [al] (FB20_***_4323) Raising port *:-1 for IPADDRESS:4172(1) keepalives called Port1
2014-10-06T10:51:04.306+02:00 DEBUG (0820-0A38) <MsgWorker#9> [cs] (FB20_***_4323) Queuing request FB208BB6_A112_498E_BA33_2B2787194323-0
2014-10-06T10:51:04.350+02:00 DEBUG (0820-0A1C) <MsgWorker#2> [q] (FB20_***_4323) Raising channel directly
2014-10-06T10:51:04.350+02:00 DEBUG (0820-0A1C) <MsgWorker#2> [al] (FB20_***_4323) Raising port *:-1 for IPADDRESS:32111(0) keepalives called Port2
2014-10-06T10:51:04.360+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session.onMessage(LISTEN_RP)
2014-10-06T10:51:12.632+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) Session.onMessage(RAISE_RQ)
2014-10-06T10:51:12.632+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) createServerConveyor: graceConnection = null
2014-10-06T10:51:12.632+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [aa] (FB20_***_4323) Connecting directly to IPADDRESS:32111
2014-10-06T10:51:12.632+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [aa] (FB20_***_4323) Onbound connection will have SO_KEEPALIVE set.
2014-10-06T10:51:12.732+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [bm] (FB20_***_4323) Connected to /IPADDRESS:32111
2014-10-06T10:51:12.732+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [al] (FB20_***_4323) User USERNAME starting channel 1 connecting to target IPADDRESS:32111 session FB20_***_4323
2014-10-06T18:49:34.574+02:00 WARN (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel error: Stream closed
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel error: java.io.IOException: Stream closed com.vmware.vdi.ob.tunnelservice.ca.run(SourceFile:896)
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [bx] (FB20_***_4323) Tunnel reported as disconnected
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ay] (FB20_***_4323) User USERNAME disconnected from the Secure Gateway Server - session ID: FB20_***_4323
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) lostConnection done
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel waiting for a reconnection...
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [aa] (FB20_***_4323) Conveyor 1 IOException. Remote address is /IPADDRESS:32111: An existing connection was forcibly closed by the remote host
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [bm] (FB20_***_4323) Socket channel closed
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [ca] (FB20_***_4323) Data being sent while tunnel is disconnected.
2014-10-06T18:49:34.574+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [al] (FB20_***_4323) Message: Channel 1 stopped
2014-10-06T19:49:39.533+02:00 DEBUG (0820-0A3C) <SessionHandler> [bx] (FB20_***_4323) Session FB20_***_4323 disconnected too long (threshold = Mon Oct 06 18:49:39 CEST 2014, disconnected at = Mon Oct 06 18:49:34 CEST 2014)
2014-10-06T19:49:39.533+02:00 DEBUG (0820-0A3C) <SessionHandler> [ay] (FB20_***_4323) Session has been disconnected too long - terminating: (ServerSession capID = FB20_***_4323, type = NORMAL, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID)
2014-10-06T19:49:39.536+02:00 DEBUG (0820-0A3C) <SessionHandler> [ay] (FB20_***_4323) Terminating session: (ServerSession capID = FB20_***_4323, type = NORMAL, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID)
2014-10-06T19:49:39.537+02:00 DEBUG (0820-0A3C) <SessionHandler> [cs] (FB20_***_4323) Queuing request FB208BB6_A112_498E_BA33_2B2787194323-2
2014-10-06T19:49:39.539+02:00 DEBUG (0820-0A3C) <SessionHandler> [bx] (FB20_***_4323) Terminating sesson.
2014-10-06T19:49:39.539+02:00 INFO (0820-0A3C) <SessionHandler> [ay] (FB20_***_4323) User USERNAME Secure Gateway Server session ended - session ID: FB20_***_4323
2014-10-06T19:49:39.539+02:00 DEBUG (0820-0A3C) <SessionHandler> [ay] (FB20_***_4323) Session removed: FB20_***_4323
2014-10-06T19:49:39.539+02:00 DEBUG (0820-0A3C) <SessionHandler> [bx] (FB20_***_4323) Session stop: Listeners stopped
2014-10-06T19:49:39.539+02:00 DEBUG (0820-0A3C) <SessionHandler> [bx] (FB20_***_4323) Session stop: Conveyors stopped
2014-10-06T19:49:39.542+02:00 DEBUG (0820-0A3C) <SessionHandler> [al] (FB20_***_4323) Stop server-side conveyor state.
2014-10-06T19:49:39.543+02:00 DEBUG (0820-0A3C) <SessionHandler> [ca] (FB20_***_4323) Tunnel.stop()
2014-10-06T19:49:39.544+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [ab] (FB20_***_4323) Closing selector
2014-10-06T19:49:39.544+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel waiting for reconnection has been interrupted...
2014-10-06T19:49:39.544+02:00 DEBUG (0820-0E1C) <PooledIO#1662> [ab] (FB20_***_4323) Thread stopping.
2014-10-06T19:49:39.544+02:00 INFO (0820-0DD0) <Tunnel#1662> [ay] (FB20_***_4323) User USERNAME Secure Gateway Server session ended - session ID: FB20_***_4323
2014-10-06T19:49:39.544+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [bx] (FB20_***_4323) Session.emergencyStop
2014-10-06T19:49:39.545+02:00 DEBUG (0820-0DD0) <Tunnel#1662> [ca] (FB20_***_4323) Tunnel thread finished
2014-10-06T19:49:39.545+02:00 DEBUG (0820-0A3C) <SessionHandler> [bx] (FB20_***_4323) Tunnel closed.
2014-10-07T11:36:09.176+02:00 DEBUG (0820-0B44) <Thread-35> [g] (Request2125) Tunnel (re)connection for capID = FB20_***_4323
2014-10-07T11:36:09.176+02:00 WARN (0820-0B44) <Thread-35> [g] (Request2125) Session not found: FB20_***_4323
2014-10-07T12:00:31.885+02:00 DEBUG (0820-0A20) <MsgWorker#3> [q] (50eb_***_6667) doCapStatus: capID = 50eb_***_6667, locationID = LOCATION-ID2, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, clientVersion = 9.0, lite = false, newAllowed = true
2014-10-07T12:00:31.885+02:00 DEBUG (0820-0A20) <MsgWorker#3> [q] (50eb_***_6667) Found 0 existing connected sessions for: cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2014-10-07T12:00:31.885+02:00 DEBUG (0820-0A20) <MsgWorker#3> [bx] (50eb_***_6667) getInstance: capID = NONE, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID2, seh = com.vmware.vdi.ice.server.ay@3740dfc9
2014-10-07T12:00:31.885+02:00 DEBUG (0820-0A20) <MsgWorker#3> [bx] (50eb_***_6667) Created new session for: capID = 3E51_***_552C, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID2
2014-10-07T12:00:32.111+02:00 INFO (0820-0B58) <Thread-40> [g] (Request2129) User USERNAME connected to the Secure Gateway Server - session ID: 3E51_***_552C
2014-10-07T12:00:32.115+02:00 DEBUG (0820-026C) <Tunnel#1804> [bx] (3E51_***_552C) Tunnel registered: session = (ServerSession capID = 3E51_***_552C, type = NORMAL, userID = USERNAME, userDN = cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int, locationID = LOCATION-ID2), connected = Tue Oct 07 12:00:32 CEST 2014
2014-10-07T12:00:32.166+02:00 DEBUG (0820-026C) <Tunnel#1804> [al] (3E51_***_552C) Broker authenticated session started (local authentication): userDN=cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2014-10-07T12:00:32.166+02:00 DEBUG (0820-026C) <Tunnel#1804> [al] (3E51_***_552C) Session authentication completed: userID = USERNAME
2014-10-07T12:00:41.337+02:00 DEBUG (0820-026C) <Tunnel#1804> [al] (3E51_***_552C) User USERNAME starting channel 1 connecting to target IPADDRESS:32111 session 3E51_***_552C
2014-10-07T14:20:19.630+02:00 DEBUG (0820-0A38) <MsgWorker#9> [ay] (3E51_***_552C) User USERNAME disconnected from the Secure Gateway Server - session ID: 3E51_***_552C
2014-10-07T14:20:19.646+02:00 INFO (0820-026C) <Tunnel#1804> [ay] (3E51_***_552C) User USERNAME Secure Gateway Server session ended - session ID: 3E51_***_552C
Connection Server log
2014-10-06T00:01:40.428+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] SHUTDOWN:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;
2014-10-06T00:02:37.007+02:00 INFO (0ABC-1408) <TP-Processor5> [LoginBean] User USERNAME has successfully authenticated to View Administrator
2014-10-06T00:12:23.761+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] STARTUP:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;
2014-10-06T00:13:46.769+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] SHUTDOWN:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;
2014-10-06T00:14:34.533+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] STARTUP:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;
2014-10-06T00:47:54.292+02:00 INFO (0ABC-13F4) <ContainerBackgroundProcessor[StandardEngine[Catalina]]> [LoginSessionTimeoutListener] User USERNAME has logged out of View Administrator
2014-10-06T10:50:42.965+02:00 INFO (0ABC-00E8) <TP-Processor19> [AuthorizationFilter] (SESSION:ad70_***_e26a) User DOMAIN\USERNAME has successfully authenticated to VDM
2014-10-06T10:50:42.974+02:00 INFO (0ABC-00E8) <TP-Processor19> [Audit] (SESSION:ad70_***_e26a) BROKER_LOGON:USER:DOMAIN\USERNAME;USERSID:USER-SID;USERDN:CN=USER-SID,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int;
2014-10-06T10:50:48.983+02:00 WARN (0ABC-00E8) <TP-Processor19> [RadiusAuthSessionState] (SESSION:ad70_***_e26a) Received timeout (for accounting)
2014-10-06T10:50:54.988+02:00 WARN (0ABC-00E8) <TP-Processor19> [RadiusAuthSessionState] (SESSION:ad70_***_e26a) Received timeout (for accounting)
2014-10-06T10:50:54.988+02:00 WARN (0ABC-00E8) <TP-Processor19> [RadiusAuthSessionState] (SESSION:ad70_***_e26a) RADIUS start accounting failed for user USERNAME, with accounting session id2191
2014-10-06T10:51:03.630+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] PENDING:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T10:51:19.406+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] CONNECTED:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T10:51:19.407+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [DesktopTracker] User DOMAIN\USERNAME connected to machine COMPUTERNAME for desktop pool1 - session allocated at 6 oktober 2014 10:51:17 CEST, connected after 0 mins 1 secs
2014-10-06T19:49:38.555+02:00 INFO (0ABC-0E48) <SwiftMQ-SessionPool-3> [Audit] BROKER_LOGOFF:USER:DOMAIN\USERNAME;USERSID:USER-SID;USERDN:CN=USER-SID,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int;
2014-10-06T19:49:38.556+02:00 INFO (0ABC-0E48) <SwiftMQ-SessionPool-3> [UserSessionTracker] User USER:DOMAIN\USERNAME;USERSID:USER-SID;USERDN:CN=USER-SID,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int; has logged out of VDM
2014-10-06T19:50:39.021+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] DISCONNECTED:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T19:50:39.021+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [DesktopTracker] User DOMAIN\USERNAME disconnected from machine COMPUTERNAME for desktop pool1 - session allocated at 6 oktober 2014 10:51:17 CEST, connected for 539 mins 19 secs
2014-10-06T23:50:40.763+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] ENDED:Server:cn=SERVER-CN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T23:50:40.763+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [DesktopTracker] User DOMAIN\USERNAME logged off from machine COMPUTERNAME for desktop pool1 - session allocated at 6 oktober 2014 10:51:17 CEST, connected for 779 mins 20 secs
Connection Server debug log:
2014-10-06T19:49:38.554+02:00 DEBUG (0ABC-0E48) <SwiftMQ-SessionPool-3> [UserSessionTracker] Successfully unbound UserSessionTracker (userId=USER-SID, sessionId=ad70_***_e26a)
2014-10-06T19:49:38.555+02:00 INFO (0ABC-0E48) <SwiftMQ-SessionPool-3> [Audit] BROKER_LOGOFF:USER:DOMAIN\USERNAME;USERSID:USER-SID;USERDN:CN=USER-SID,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int;
2014-10-06T19:49:38.555+02:00 DEBUG (0ABC-0E48) <SwiftMQ-SessionPool-3> [EventLogger] Info_Event:[BROKER_USERLOGGEDOUT] "User DOMAIN\USERNAME has logged out": Source=net.propero.modules.properOps.UserSessionTracker, Time=Mon Oct 06 19:49:38 CEST 2014, Severity=AUDIT_SUCCESS, Node=SECURITYSERVER.DOMAIN.COM, TotalUsers=20, UserSID=USER-SID, BrokerSessionId=ad70_***_e26a, Module=Broker, UserDisplayName=DOMAIN\USERNAME, Acknowledged=true
2014-10-06T19:49:38.556+02:00 INFO (0ABC-0E48) <SwiftMQ-SessionPool-3> [UserSessionTracker] User USER:DOMAIN\USERNAME;USERSID:USER-SID;USERDN:CN=USER-SID,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int; has logged out of VDM
2014-10-06T19:49:38.556+02:00 DEBUG (0ABC-0E48) <SwiftMQ-SessionPool-3> [ManagementFilter] Invalidating session (time out = 1sec): ad707289_79ff_4627_9726_76ee37cee26a
2014-10-06T19:50:20.202+02:00 DEBUG (0ABC-13F4) <ContainerBackgroundProcessor[StandardEngine[Catalina]]> [RadiusAuthSessionState] RADIUS unbound, username: USERNAME
2014-10-06T19:50:20.202+02:00 DEBUG (0ABC-13F4) <ContainerBackgroundProcessor[StandardEngine[Catalina]]> [RadiusAuthSessionState] Session closed for user USERNAME, duration 32377 seconds
2014-10-06T19:50:39.021+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] DISCONNECTED:Server:cn=SERVERCN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T19:50:39.021+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [DesktopTracker] User DOMAIN\USERNAME disconnected from machine VDZAN0148 for desktop pool1 - session allocated at 6 oktober 2014 10:51:17 CEST, connected for 539 mins 19 secs
2014-10-06T19:50:39.022+02:00 DEBUG (0ABC-09F0) <1e4a17c8-2713-47e8-b5b7-26060dd315c9> [DesktopTracker] onEvent: DISCONNECTED - UserName:USERNAME;DomainName:DOMAIN;UserDn:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;UserSid:USER-SID;GroupSids:null;BrokerUserSid:USER-SID;ConnectionId:FB20_***_4323;Protocol:PCOIP;ClientName:;ClientAddress:;ServerDn:cn=SERVERCN,ou=servers,dc=vdi,dc=vmware,dc=int;ServerPoolDn:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;ServerDnsName:COMPUTERNAME.DOMAIN.COM;DynamicIpAddress:IPADDRESS;ManagedObjectId:null;Id:1e4a17c8-2713-47e8-b5b7-26060dd315c9;State:Disconnected;SessionGuid:9485-***-586a;PreviousSessionGuid:null;LoggedInAsDomain:DOMAIN;LoggedInAsUser:USERNAME
6 hours after the error occured, the system will logoff the user (as configured)
2014-10-06T23:50:40.763+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [Audit] ENDED:Server:cn=SERVERCN,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:COMPUTERNAME.DOMAIN.COM;IP:IPADDRESS;USER:DOMAIN\USERNAME;USERDN:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:USER-SID;
2014-10-06T23:50:40.763+02:00 INFO (0ABC-0DD0) <DesktopControlJMS> [DesktopTracker] User DOMAIN\USERNAME logged off from machine COMPUTERNAME for desktop pool1 - session allocated at 6 oktober 2014 10:51:17 CEST, connected for 779 mins 20 secs
2014-10-06T23:50:40.764+02:00 DEBUG (0ABC-0F74) <c074cfd4-7412-4b6a-b133-8d162f8c064b> [DesktopTracker] onEvent: ENDED - UserName:USERNAME;DomainName:DOMAIN;UserDn:cn=USER-SID,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;UserSid:USER-SID;GroupSids:null;BrokerUserSid:USER-SID;ConnectionId:FB20_***_4323;Protocol:PCOIP;ClientName:;ClientAddress:;ServerDn:cn=SERVERCN,ou=servers,dc=vdi,dc=vmware,dc=int;ServerPoolDn:cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int;ServerDnsName:COMPUTERNAME.DOMAIN.COM;DynamicIpAddress:IPADDRESS;ManagedObjectId:null;Id:c074cfd4-7412-4b6a-b133-8d162f8c064b;State:Disconnected;SessionGuid:9485-***-586a;PreviousSessionGuid:null;LoggedInAsDomain:DOMAIN;LoggedInAsUser:USERNAME
2014-10-06T23:50:40.766+02:00 DEBUG (0ABC-0F74) <c074cfd4-7412-4b6a-b133-8d162f8c064b> [VirtualCenterDriver] onMachineEvent: cn=SERVERCN,ou=servers,dc=vdi,dc=vmware,dc=int in pool: cn=pool1,ou=server groups,dc=vdi,dc=vmware,dc=int
Does anyone has an explanation?
We already tried to uninstall the VMware Tools and the VMware View Agent.