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Persona Management user profile is not syncing after months of working fine Horizon View 5.3

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The user has been working fine for months but all of the sudden the user profile is not staying current it is stuck at a time and date. The user can add a file to their desktop and log off and then back on and it will be gone. The only solution for this so far is to rename the profile and let the user log back in and transfer the files to the new profile. We have had this happen to a handful of users and just through it was a fluke. Is there a bug or something that we can be doing to stop this or fix it?


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