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Horizon view 5.3 desktops not disconnecting sessions

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I noticed today that I was receiving error message about not enough resources available.  I checked the pool and had 7 desktop sessions that were in sessions  for over 15 days. These users were not still logged in and the desktops should have been provisioned and made available for other users. My policy is set for 600 minutes. An ideas on what is happening? thanks in advance!


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