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RDP Error 3334

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Hello

 

We have VMware view 5.2 in use. Since we have equipped our employees with a second monitor, we get this error message on the client sporadically:

 

The connection to the remote computer failed.

There was an unexpected RDP disconnection. Microsoft RDP error code = 3334

 

(In the attachment is a picture from the error (german))

 

Only users with two monitors are affected from this problem. (The monitors has 1920 * 1200 resolution)

If the error occurs the client drops the connection to the VM. The users can reconnect to the VMs and can continue working.

In the logs of the client is no error.

 

VMs:

Linked Clones

Windows 7 SP1 32bit

Memory 2 GB

 

Clients:

Windows 7 SP1 32bit

Memory 2 GB

VMware View Client

 

 

Does anyone know a solution for this problem?

 

Dom


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