I have a user with 2+ pool entitlements - when he logs onto a zero client, he is automatically connected to a desktop in one of the pools (call it "Pool-A"), rather than receiving a pool selection screen. If he is removed from the Active Directory group entitled to "Pool-A", then he is presented with the normal pool selection screen. As soon as he is added back to the Active Directory group, his account is automatically logging onto a desktop in "Pool-A" again. What would cause this? Other users entitled to multiple pools (including "Pool-A") are receiving the pool selection screen, as far as I know it is only this one user account which is almost acting like a "Kiosk" account.
Any ideas or things to check? I already verified connection server/pool tags...