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Horizon View 5.3.2: can't assign user to a top level domain virtual desktop

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We recently added a new top level domain to our Horizon View Administrator infrastructure.

We are able to create a linked-clone pool in this domain, but strangely we can't assign a user to the virtual desktop created. In fact when we search a user in this domain the search result is empty.

The other domains we use are not top level and they work properly.

Any hints to fix it up?

Regards, Simone


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