Printing Issues Related to Splwow64.exe

We randomly get calls from our users about them unable to print (to a local printer, networked printer, or Adobe PDF) (from Adobe Acrobat, IE9, Word, WordPerfect) when they are working from their Zero Client connected to a View desktop.  Problem is usually resolved by ending the Splwow64.exe process.

We found a Microsoft hotfix (http://support2.microsoft.com/kb/2815716) that we are currently testing with in a test pool to see if that helps.

Has anyone else seen this before in a physical or virtual environment?

View Info:

Windows 7 x64

ESXi 5.5

View 5.3

Thanks