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Horizon View 6 - dual monitor - mouse can only access first half of first monitor, not second

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This is from Ubuntu Linux using Horizon View client 3.1.0. It happens randomly, out of 100 users, it happens at least 3 times a day. This is a floating linked clone pool. Usually a log off and back on to a new VM fixes the issue although it has happened back to back.

 

command line options are: --protocol=PCOIP --allmonitors --desktopSize=all

 

In X, the monitors are set up with xrandr well before the launch of vmware-view with varying combinations of rotation:

 

xrandr --output DVI-0 --rotate left --output DVI-1 --rotate left --right-of DVI-0

xrandr --output DVI-1 --rotate left --right-of DVI-0

xrandr --output DVI-0 --rotate left --output DVI-1 --right-of DVI-0

xrandr --output DVI-1 --right-of DVI-0

 

I just found this article that reflects the same problem. http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2032657

 

Disconnecting and reconnecting sometimes three to four times eventually resolves the mouse/geometry issue.


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