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Horizon View 6 - dual monitor - mouse can only access first half of first monitor, not second

This is from Ubuntu Linux using Horizon View client 3.1.0. It happens randomly, out of 100 users, it happens at least 3 times a day. This is a floating linked clone pool. Usually a log off and back on to a new VM fixes the issue although it has happened back to back.

 

command line options are: --protocol=PCOIP --allmonitors --desktopSize=all

 

In X, the monitors are set up with xrandr well before the launch of vmware-view with varying combinations of rotation:

 

xrandr --output DVI-0 --rotate left --output DVI-1 --rotate left --right-of DVI-0

xrandr --output DVI-1 --rotate left --right-of DVI-0

xrandr --output DVI-0 --rotate left --output DVI-1 --right-of DVI-0

xrandr --output DVI-1 --right-of DVI-0

 

I just found this article that reflects the same problem. http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2032657

 

Disconnecting and reconnecting sometimes three to four times eventually resolves the mouse/geometry issue.


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