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VMware Horizon Client 'Login as current user' Not Working After Reimaging Workstation

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Hello,

 

I'm running VMware Horizon Client ver 3.1.0 on Windows 7 Enterprise x64 on an AD domain. When I install the software on a new computer, the 'Login as current user' is working correctly and all is right in the world. However, if I reimage a workstation and add it to the domain using the same computer name (even when I delete the computer object out of AD first), the 'Login as current user' functionality does not work and instead I receive error message 'The Connection Server authentication failed to log in as current user'. If I deselect 'Login as current user', I am able to manually enter the credentials that I am logged on with at the prompt and it works correctly. Does anyone have any ideas why the functionality isn't working on reimaged machines?

 

Here is the Windows Security Event Viewer entry showing the failure when I try to connect using 'Login as current user'

 

An account failed to log on.

 

 

Subject:

  Security ID: NULL SID

  Account Name: -

  Account Domain: -

  Logon ID: 0x0

 

 

Logon Type: 3

 

 

Account For Which Logon Failed:

  Security ID: NULL SID

  Account Name:

  Account Domain:

 

 

Failure Information:

  Failure Reason: An Error occured during Logon.

  Status: 0xc000006a

  Sub Status: 0x0

 

 

Process Information:

  Caller Process ID: 0x0

  Caller Process Name: -

 

 

Network Information:

  Workstation Name: -

  Source Network Address: -

  Source Port: -

 

 

Detailed Authentication Information:

  Logon Process: Kerberos

  Authentication Package: Kerberos

  Transited Services: -

  Package Name (NTLM only): -

  Key Length: 0

 

 

This event is generated when a logon request fails. It is generated on the computer where access was attempted.

The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

The Process Information fields indicate which account and process on the system requested the logon.

The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.

  - Transited services indicate which intermediate services have participated in this logon request.

  - Package name indicates which sub-protocol was used among the NTLM protocols.

  - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

 

And here is the VMware log during a failed login attempt (username and VDI server name removed for security)

 

2015-03-04 11:59:42.515+-5:00 INFO (0784) [libcdk] Log for vmware-view.exe pid=2148 version=3.1.0-2085634

2015-03-04 11:59:42.515+-5:00 INFO (0784) [WinCDK] OpenLog : Log for VMware Horizon Client, version=3.1.0 build-2085634.

2015-03-04 11:59:42.520+-5:00 ERROR (0784) [WinCDK] RebrandingPref::LoadCertFile : Failed create new BIO from cert file: C:\Program Files (x86)\VMware\VMware Horizon View Client\rc\rebranding\vendor.crt.

2015-03-04 11:59:42.520+-5:00 ERROR (0784) [WinCDK] RebrandingPref::VerifyCert : Invalid parameter.

2015-03-04 11:59:42.520+-5:00 ERROR (0784) [WinCDK] RebrandingPref::CheckRebranding : Failed to verify cert.

2015-03-04 11:59:42.520+-5:00 INFO (0784) [WinCDK] utils::GetCurrentLangId : Language id '0x0409' used by the OS.

2015-03-04 11:59:42.520+-5:00 INFO (0784) [libcdk] Using the WSAPoll() API Implementation for polling sockets.

2015-03-04 11:59:42.525+-5:00 INFO (0784) [libcdk] Using libcurl/7.32.0 OpenSSL/1.0.1h zlib/1.2.3 c-ares/1.9.1

2015-03-04 11:59:42.525+-5:00 INFO (0784) [libcdk] Set local language as en-us.

2015-03-04 11:59:42.600+-5:00 INFO (0784) [libcdk] Icon cache root dir will be:C:\Users\[UsernameRemoved]\AppData\Roaming\VMware\VMware Horizon View Client\Icon Cache\.

2015-03-04 11:59:42.635+-5:00 INFO (0784) [WinCDK] SmallWindow::OnInitDialog : [User] Enter SmallWindow.

2015-03-04 11:59:42.680+-5:00 INFO (0784) [WinCDK] SmallWindow::OnInitDialog : [User] Exit  SmallWindow.

2015-03-04 11:59:42.703+-5:00 INFO (0784) [WinCDK] AppWindow::EnterWindowState : Valid transition from state 'Uninitialized' to state 'Disconnected'.

2015-03-04 11:59:42.723+-5:00 INFO (0784) [WinCDK] NotificationAreaManager::ShowIcon : Create notify icon in the notification area succeed.

2015-03-04 11:59:42.723+-5:00 INFO (0784) [WinCDK] NotificationAreaManager::ShowIcon : Set version for the notify icon succeed.

2015-03-04 11:59:42.733+-5:00 INFO (0784) [WinCDK] ImageItem::OnPaint : Current system's BITSPIXEL: 32.

2015-03-04 11:59:43.705+-5:00 INFO (0784) [WinCDK] BrokerItem::Connect : [User] Enter ConnectToServer:[VDI Server Name Removed Here]

2015-03-04 11:59:43.705+-5:00 INFO (0784) [WinCDK] Services::LogOffServer : [User] Enter Services::LogOffServer.

2015-03-04 11:59:43.705+-5:00 INFO (0784) [WinCDK] Services::LogOffServer : [User] Exit  Services::LogOffServer.

2015-03-04 11:59:43.710+-5:00 INFO (0784) [WinCDK] AppWindow::EnterWindowState : Valid transition from state 'Disconnected' to state 'Connecting'.

2015-03-04 11:59:43.805+-5:00 INFO (0784) [WinCDK] BrokerItem::Connect : [User] Exit  ConnectToServer:[VDI Server Name Removed Here]

2015-03-04 11:59:43.805+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkGetLaunchItemsTask(TODO) added, group task num:1, total task num:1.

2015-03-04 11:59:43.805+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkGetUserGlobalPreferencesTask(TODO) added, group task num:2, total task num:2.

2015-03-04 11:59:43.855+-5:00 DEBUG (0784) [(null)] CdkProxy_GetProxyForUrl: Got the proxy and return to main message loop.

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkGetTunnelConnectionTask(TODO) added, group task num:3, total task num:3.

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: Group Tasks(3):CdkGetLaunchItemsTask(TODO),CdkGetUserGlobalPreferencesTask(TODO),CdkGetTunnelConnectionTask(TODO),

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkGetConfigurationTask(TODO) added, group task num:1, total task num:4.

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkSetLocaleTask(TODO) added, group task num:2, total task num:5.

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: Group Tasks(2):CdkGetConfigurationTask(TODO),CdkSetLocaleTask(TODO),

2015-03-04 11:59:43.855+-5:00 INFO (0784) [libcdk] TaskCombiner: CreateRequest for CdkSetLocaleTask(REDY).

2015-03-04 11:59:43.860+-5:00 INFO (0784) [libcdk] Send request successful: 0311B220

2015-03-04 11:59:43.913+-5:00 INFO (0784) [libcdk] Verify server's certificate for Request 03137610

2015-03-04 11:59:43.913+-5:00 INFO (0784) [libcdk] Find rpc request 03137610 from list

2015-03-04 11:59:43.960+-5:00 INFO (0784) [libcdk] Alt name 0 matches hostname [VDI Server Name Removed Here]

2015-03-04 11:59:43.960+-5:00 INFO (0784) [libcdk] Found a valid EKU: TLS Web Server Authentication

2015-03-04 11:59:44.625+-5:00 INFO (0784) [libcdk] Got a response to request 1.

2015-03-04 11:59:44.625+-5:00 INFO (0784) [libcdk] TaskCombiner: ParseResult for CdkSetLocaleTask(PEND).

2015-03-04 11:59:44.625+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkSetLocaleTask(DONE) removed, group task num:1, total task num:4.

2015-03-04 11:59:44.625+-5:00 INFO (0784) [libcdk] TaskCombiner: SetResult for CdkSetLocaleTask(DONE).

2015-03-04 11:59:44.628+-5:00 INFO (0784) [libcdk] Alt name 0 matches hostname [VDI Server Name Removed Here]

2015-03-04 11:59:44.628+-5:00 INFO (0784) [libcdk] Found a valid EKU: TLS Web Server Authentication

2015-03-04 11:59:44.628+-5:00 INFO (0784) [WinCDK] Services::AuthInfoLoadCallback : Unhandled_Type Callback: Entry.

2015-03-04 11:59:44.628+-5:00 INFO (0784) [WinCDK] Services::AuthInfoLoadCallback : Unhandled_Type Callback: Exit.

2015-03-04 11:59:44.628+-5:00 INFO (0784) [WinCDK] Services::AuthInfoCallback : Unhandled_Type Callback: Entry.

2015-03-04 11:59:44.630+-5:00 INFO (0784) [WinCDK] Services::AuthInfoCallback : Unhandled_Type Callback: Exit.

2015-03-04 11:59:44.630+-5:00 INFO (0784) [libcdk] TaskCombiner: CdkGetConfigurationTask(DONE) removed, group task num:0, total task num:3.

2015-03-04 11:59:44.630+-5:00 INFO (0784) [libcdk] TaskCombiner: SetResult for CdkGetConfigurationTask(DONE).

2015-03-04 11:59:44.640+-5:00 INFO (0784) [libcdk] Send request successful: 0311BCE8

2015-03-04 11:59:45.123+-5:00 INFO (0784) [libcdk] Got a response to request 2.

2015-03-04 11:59:45.123+-5:00 INFO (0784) [WinCDK] Services::TaskDoneCallback : CdkSubmitGssapiTask Callback: Entry.

2015-03-04 11:59:45.123+-5:00 INFO (0784) [WinCDK] Services::TaskDoneCallback : CdkSubmitGssapiTask Callback: Exit.

2015-03-04 11:59:45.133+-5:00 INFO (0784) [libcdk] Send request successful: 0311BCE8

2015-03-04 11:59:45.743+-5:00 INFO (0784) [libcdk] Got a response to request 3.

2015-03-04 11:59:45.743+-5:00 INFO (0784) [WinCDK] Services::AuthInfoLoadCallback : Unhandled_Type Callback: Entry.

2015-03-04 11:59:45.743+-5:00 INFO (0784) [WinCDK] Services::AuthInfoLoadCallback : Unhandled_Type Callback: Exit.

2015-03-04 11:59:45.743+-5:00 INFO (0784) [WinCDK] Services::AuthInfoCallback : Unhandled_Type Callback: Entry.

2015-03-04 11:59:45.743+-5:00 INFO (0784) [WinCDK] Services::AuthInfoCallback : Unhandled_Type Callback: Exit.

2015-03-04 11:59:45.748+-5:00 ERROR (0784) [WinCDK] BaseAppWindow::OnAuthInfoChanged : GSSAPI ProcessServerContext FAILED.

 

 

Thanks in advance for any advice!


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