I throw myself at everyone's mercy. After 4 days of trying to get the firewall configured for my security server, still no joy.
Unfortunately, the firewall management is outsourced and I can only ask them to put rules in, but have no way of seeing if they are actually there or anything conflicting.
I have put sniffers on the security server, the connection server the virtual desktop and the client.
What I am seeing is that the client connects and asks for credentials, the credentials are passed to the desktop - if I am logged onto the desktop, I get kicked off. But I get a blank screen at the client and after about 30 secs, it says it is disconnected.
I can connect to the desktop using HTML, but not the full client. On the sniffers I see no traffic on port 4172 on any of the boxes. 4172 is open for UDP and TCP on the backend and front firewalls.
Is there anywhere I can look, logs etc to see what is happening, or not happening in this case? we have opened the ports for MMR and USB-R. Basically followed the fine document on vmware pubs for security server in DMZ - but I a pretty much out of ideas on where to look next.
I am using a Mac client to connect to this... it is View 5.3 I think, the latest 5.x release anyway.
If anyone could give me any tips on where to look other than the firewall, or the sequence of the connection so that I can check with the sniffer where it is getting blocked and what is not getting thru, I would HUGELY appreciate it.
Thanks
Bill