This is from Stratodesk NoTouch Receiver (an Ubuntu Linux derivative) using Horizon View client 3.1.0. It happens randomly, out of 100 users, it happens at least 3 times a day. This is a floating linked clone pool. Usually a log off and back on to a new VM fixes the issue although it has happened back to back.
command line options are: --protocol=PCOIP --allmonitors --desktopSize=all
In X, the monitors are set up with xrandr well before the launch of vmware-view with varying combinations of rotation:
xrandr --output DVI-0 --rotate left --output DVI-1 --rotate left --right-of DVI-0
xrandr --output DVI-1 --rotate left --right-of DVI-0
xrandr --output DVI-0 --rotate left --output DVI-1 --right-of DVI-0
xrandr --output DVI-1 --right-of DVI-0
I just found this article that reflects a similar problem. http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2032657
Disconnecting and reconnecting sometimes three to four times eventually resolves the mouse/geometry issue.
Update:
Pressing Ctrl+Alt+Ins and then escape brings topology and mouse into alignment. Seems like something is interfering with the agent or pcoip server.
If it is of any consequence, we are setting:
Set HKLM\Software\VMware, Inc.\VMware VDM\Plugins\wssm\applaunchmgr\enabled = dword:0
And
Set HKLM\Software\VMware, Inc.\VMware VDM\USB\DefaultPluginDelay = dword:2