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Horizon View error "Smart Card or Certificate authentication is required" and missing PIN prompt

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Please help, I have created an AD domain controller and added my CAC card root and intermediate certs to the NT Auth store, followed KB 2013044, making sure I extracted the certs in the correct format, placed them in a folder and ran the command line to generate my keystore and create my locked.properties file.  My parent and floating pool images all have the certs installed and the view agent with pcoip smart card enabled.  If I set View Connection server setting to required I get "... authentication is required" and optional never prompts me for the PIN.

 

There is no error messages in the VDM log from my client machine, and if I access the VM using RDP with my CAC in, I get prompted for my PIN, and I am able to successfully log into the workstation.  I have rebooted my DC and the View Connection Server but still get the same error messages.

 

What other steps can I try or am I missing?


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