We have a new View 6.1 environment up and everything works perfectly except when conecting via Blast. On our internal Connection Servers the only way that I can successfully connect via Blast through a HTML 5 browser is by having the "Use Secure Tunnel connection to machine" and "Use Blast Secure Gateway for HTML access to machine" checkboxes checked. When I uncheck them I receive the following error when attempting to connect to a pool:
Your desktop has been disconnected.
Attempting to reconnect to desktop...
Your desktop may have an untrusted security certificate. Click here to accept the security certificate, then try connecting to your desktop again.
Looking at the Connection Server debug log I see the following errors:
startSession failed, protocol error PROTOCOL_ERR_FAILURE
Error_Event:[BROKER_POOL_PROTOCOL_UNAVAILABLE] "Unable to launch from Pool ****** for user ******: There were no machines available that reported protocol [BLAST] as ready": ProtocolId=[BLAST], SessionType=DESKTOP, Module=Broker, UserDisplayName=*******
User ****** could not be connected to existing session for launch item ******* does not support protocols [BLAST]: The requested protocol is unavailable at this time
Application launch failed, exception was: The display protocol for this desktop is currently not available. [NAME=BLAST, ERROR-CODE=PROTOCOL_ERR_FAILURE]
The "VMware Blast" service is running within the VM's in the pool and when I check those two boxes within the Connection Server configuration I'm able to successfully connect via the Blast protocol.
Anyone have any thoughts?