Dear all,
one of my staff said she could not connect her desktop vm22 and the view client said "the view agent reports that this desktop source is unable to accept connections". my view administrator displays that “the pending session on machine xx for user xxx has been expired” . but i then assigned another user to the same desktop, everything looks fine.
background:
1. I am using view 6.0.
2. This user used to assigned another desktop vm06. it took a long long time (more than 30 minutes) to login (agent set not delete local persona) , This Morning when she tried to connect(already logged in before, here just reconnect), she got "there is no available gateway for this display protocol". So i assigned her to another desktop vm22
Is there something wrong with this user account or something else. Need your help!!! Thanks in advance!