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VMware View 5 - The View Connection Server authentication failed

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I have a user when he tries to log into vmware view 5 he gets the error:

 

2014-02-12 09_42_17-DONNIE-PC - VNC Viewer.png

I've tried refreshing his VDI but it did not work, in one incident that was similar to this I had to completely reload the guest OS.  So I did and it still occurs, I did some looking on the local log and found the following:

 

13:00:12,287 INFO  <1528> [wswc] Log for VMware View Client, version=5.0.1 build-640055

13:00:12,287 INFO  <1528> [wswc] hostname=Donnie-PC

13:00:12,287 ERROR <MessageFrameWorkDispatch> [wswc_command] brokerGetTunnel (tunnel-connection) response xml ERROR = tunnel session not created

 

I also checked the event viewer on the admin web interface and it shows he logged in successfully then literally 1 second later he logged off.  I also checked the viewcs server and found these events in the event viewer:

 

2014-02-11 13_22_57-ptl-viewcs on esx05.dfw1.architel.net.png

2014-02-11 13_23_12-ptl-viewcs on esx05.dfw1.architel.net.png

 

I can log onto vmware view 5 with this users credentials on my computer and I can get into his VDI just fine.  I can log onto my VDI on his computer just fine, it appears that he can not log in with his credentials on this specific computer.  I also removed his assignment from the specific VDI and readded it but still no go.  Any suggestions???


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