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Display goes to sleep and shouldn't

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Using Horizon to power digital signs on touch-screen monitors at entry doors. Have a template for all appropriate settings. Approximately 30 VMs, one for each door sign. Zero client devices configured to attach to VMs in order to display the signs. Zero clients managed by Teradici and have same settings for power portion of profile. A couple of the displays 'go to sleep' after 15 minutes; others do not. All configured from same template (set to not power down). All using same domain policies. Looking for ideas that might explain why these two systems take a nap when all the others - similarly configured - do not.


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