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Multiple monitors not working with Win10 VMs in View 6.2.0

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Hi there

 

I'm wondering if anyone can help me solve an issue that I can't seem to get to the bottom of. We run a VMware View environment, v6.2.0 (both connection server and agent), and I've provisioned a Win10 VM, however cannot get any client sessions to display more than a single monitor. The max monitors session in Connection server is set to 2 (I have tried setting it to 4 as well, but no cigar), and have tried changing settings on both a Teradici zero client and a Windows software client, however neither allow multiple monitors.

 

When connecting to the same VM directly using RDP, multiple monitors works fine, so it is definitely not a group policy setting.

 

I have tried reinstalling the VM and using a different version of the agent - both to no avail.

 

I'm interested to know if anyone else has experienced the same thing or whether this is a know feature shortcoming?

 

Appreciate any help.

 

regards

 

Simon


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