Quantcast
Channel: VMware Communities : All Content - VMware View
Viewing all articles
Browse latest Browse all 9103

Horizon 6.1 environment with Vsphere 6 cluster, Win7 64 desktops keep crashing/rebooting

$
0
0

I manage about 7 different Horizon View environments for customers, some on prem, and some in our hosted environment.  I have had no problems (lately) with any of them, and some of them exist on this same Vsphere environment, and one other is on the same Horizon View release.  The only discernible difference is I believe the environment not having issues is on hardware version 7, and the problem environment is 11.  The issues are happening across all servers in the cluster, and the cluster includes other working View environments, using the same storage array in some circumstances.

 

So, the issue is that these Win 7 64 desktops are crashing or rebooting, and I can't figure out from the log exactly which.  I don't see "WinBSOD" in the log.  The users report the issue after stepping away for a few minutes, and they come back to a black screen, move their mouse to try and wake it, and usually lose connection.  It looks like maybe there is a video issue, but I can't really figure out what or why.  They all have 35mb of video memory, and most users are running 1920x1080 or lower on a single monitor, so this should be more than enough.

 

Attached is a log from one of the machines having the issue.  Anyone have any insight?  able to point me in the right direction?  I usually figure this stuff out on my own, but this one has me pretty stumped.

 

Thanks


Viewing all articles
Browse latest Browse all 9103

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>