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Symantec Endpoint Protection on Horizon View 6.0 Linked Clone with Persona Management, message "profile failing to back up"

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Some users receive the error that their persona failed to backup. KB 2019247 does not appear to be the problem. In the VMWVvp.txt log, there are repeated lines of this:

 

[593708][12/17/2015 09:12:35:0793][RTOLogon!PreDC            ] Retrieved Normalized File Name Info: Process: ccSvcHst.exe, File: \Device\HarddiskVolume2


Perhaps that is part of the problem? Persona Logging and Debug flags are on. Within 3 hours, one sessions VMWVvp.txt got up to 300 megabytes. With the Persona Management GPO, we have already excluded the ccSvcHst.exe process and we have used the vietool to mark all existing files on the parent image as clean.

 

Any ideas what the problem could be? What should we be looking for in the log?

 

Regardless, the profiles seems to be intact from one day to the next.


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