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Persona Management not syncing to Server.

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Hello,

 

For the past week or so I have been trying to figure out this issue and have also opened a ticket with VMware. Currently when new users get onto one of our machines via View, View creates a folder for them in the Persona directory, and makes the .lck file. But when it comes to things like Desktop, Favorites, and anything other than that LCK file It won't save anything. When a user logs off it will bring up another temporary folder that has AppData and every folder inside of it but then gets deleted, like it was trying to sync. I've looked through the logs and so far here is what I've found.

 

21:0302][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\Persona\TEST USER\AppData\Roaming\Microsoft\Windows\Network Shortcuts, 0xC0000034

[1343105][12/29/2015 12:58:21:0302][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\testing.user\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete, 0xC0000034

[1343105][12/29/2015 12:58:21:0302][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\testing.user\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete

[1343105][12/29/2015 12:58:21:0302][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

[1343105][12/29/2015 12:58:21:0302][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

[1343261][12/29/2015 12:58:21:0349][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\PersonaTEST USER\Links, 0xC0000034

[1343276][12/29/2015 12:58:21:0349][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\Persona\TEST USER\AppData, 0xC0000034

[1343282][12/29/2015 12:58:21:0349][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\Persona\TEST USER\AppData\Roaming, 0xC0000034

[1343288][12/29/2015 12:58:21:0349][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\Persona\TEST USER\AppData\Roaming\Microsoft, 0xC0000034

[1343294][12/29/2015 12:58:21:0349][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\PERSONA SERVER\PersonaTEST USER\AppData\Roaming\Microsoft\Windows, 0xC0000034

 

From the looks of it it's saying failed to open but that's because Persona Management hasn't created it yet....

 

Any help would be much appreciated. If you need any more logs or anything please let me know.

 

Thank you!


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