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Incorrect desktop state reported

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Hi there,

 

we have an issue with View 6 where a subset of the users desktops display the incorrect state in the gui for the connection broker.

 

the users are connected to their desktops, but the broker shows the desktops as 'Available' and not the expected state 'connected'.

 

has anyone encountered this issue....

 

Any suggested solutions...?

 

Thanks in advance

 

Jacob


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