We are currently in the process of deploying VDI in a call center scenario. I'm using linked clone desktops that are destroyed upon log out.
My end result goal is to trim login times down to a minimal. By using Persona Management, I am quite happy with the results but have run into two separate but game changing problems.
Default profiles do not pass the login from the terminal to Windows.
Usually, when an agent logs into the thin client, it will then log them into windows. After using Persona Management and User Profile Manager 2.6 to create my default profile, the agent logs into the terminal, and is then presented the windows logon screen. This causes the need to log in a second time. Not very useful if I'm trying to create a speedy logon process
Bria VE does not auto launch after first login
The agents are using Bria VE soft phone to take calls. The first time an agent logs in, and their Persona Management data is created on the network share, the script runs fine. Any logons after that result in the soft phone no longer launching at logon. If I manually destroy their profile folder that is created by Persona Management, then the next time they log in it works. Obviously something is being copied down from their profile folder upon log in, I just can't pin down what would interfere with this process.
I copied the below guide exactly to obtain best possible logon times, but am obviously willing to sacrifice a second here or there to get these two issues resolved.
Speeding Up VMware View Logon Times with Windows 7 and Imprivata OneSign | elgwhoppo's vNotebook
Any help is greatly appreciated!