Hello,
I open a request because I encounter an error with a manuel pool in our environnement.
We have a manuel pool where we already have 10 VM who working correctly.
The issue are the following :
I clone a VM in our Vcenter, I configure the VM by adding this one the domain, change the hostname, etc. The view agent are installed on the Windows 7 in version 6.2.0. The latest version of the agent.
After I go the the web interface on our Vmware View Horizon and adding the Desktop to the manuel pool. The desktop is adding but i got the message "Waiting for agent".
I try to delete vmware tools and vmware view agent on the VM and re-install it in the correct order but nothing change. The message still present.
I also try to install other version of the view agent on the Desktop but always the same message.
I look in the registry of the Desktop : VMWare Inc => VMware VDM => Agent => Configuration => In the value Broker, the value is blank. When I try to add the value and restart the services for the agent, the value dissapear.
I don't see any connection to the connection server with "netstat -an". But i'm able to ping the connection server.
When I look on the Desktop who correctly working the adress of the broker are set correctly.
Can you help me for this issue ?
Best regards,
The issue are the same => Problems witih VMs "Waiting For Agent"
When I look in the VMX file of the Desktop like in this website => http://www.mikesmuzings.com/category/vmware-horizon-view/
I just see one line with : machine.id = "vdi.broker.itemDn=cn=42f520a0-07d4-449d-b3fc-448b2789cc73,ou=servers,dc=vdi,dc=vmware,dc=int"
There was missing some information about the connection server.
Here the log of the desktop in attachement.
ON the conection server, I found the following line : 2016-02-07T16:13:16.310+01:00 DEBUG (0F70-138C) <DesktopControlSessions> [DesktopTracker] PC031 (ipHostNumber=pc031.charleroi.tec-wl.be/-/-, ipHostNumberOverride not set, DN=cn=6f598328-7915-4629-8fae-dda920bfaff4,ou=servers,dc=vdi,dc=vmware,dc=int) offline - unassigned
After the pc031.charleroi.tec-wl.be on the working VM, the ip of the connection server are mentionned.
Ps : Our View connection server is in 6.2 version.