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PCoIP Gateway Connection Issues

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I am having trouble getting the PCoIP Gateway to work. Everything works fine internally. All the settings seem to be correct. PCoIP Secure Gateway on Security Server is set to the Externalip:4172 and on the connection server Use PCoIP Secure Gateway connections to machine is checked with the PCoIP ExternalURL: InternalipOfConnectionServer:4172

 

I do not have access to the firewall but here are the rules the network admin setup for me:

 

- Anybody external to DMZ security server - TCP 443, TCP 8443, TCP and UDP 4172

 

- DMZ security server to Internal connection server - TCP 8009, TCP 4001, TCP 4002, UDP 500, ESP

 

 

 

- DMZ security server to Internal Client VMs VLAN - TCP 3389, TCP 22443, TCP and UDP 4172

 

- Internal connection server to DMZ security server - UDP 500, ESP

 

When connecting externally over PCoIP I get "The connection to the remote computer failed" I have spent a lot of time trying to diagnose and troubleshoot but have come up blank.
Anyone have any ideas?

 


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