OK, this one is really odd. We just started using a new vendor's software package and they store the config file in \user\AppData\Local. The path to the file is long and unusual: c:\users\testuser\appdata\local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.2.0\user.config, and the file is not being copied to the user's PM repository. When I check the logs I see this:
| [61511074][03/24/2016 07:09:31:0203][RTOProcessCopyRequest | ] GET_INFO: Remote Path: \Device\Mup\ktc-fs1\VPRepository\testuser.KTC.V2\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\user.config |
| [61511074][03/24/2016 07:09:31:0203][RTOProcessCopyRequest | ] GET_INFO: Completed Successfully: \Users\testuser\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\user.config |
| [61511101][03/24/2016 07:09:31:0203][RTOProcessCopyRequest | ] CREATE_OFFLINE: Failed Retrieving Remote File Attributes: \\ktc-fs1\VPRepository\testuser.KTC.V2\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\www.emc.com, 0x800700A1 |
| [61511101][03/24/2016 07:09:31:0203][RTOCopyWorker | ] RTOProcessCopyRequest Failed: Operation: 0x100, File: \Users\testuser\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\www.emc.com\, Error: 0x800700A1 |
| [61511110][03/24/2016 07:09:31:0219][RTOProcessCopyRequest | ] CREATE_OFFLINE: Failed Retrieving Remote File Attributes: \\ktc-fs1\VPRepository\testuser.KTC.V2\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\java.com\help, 0x800700A1 |
| [61511110][03/24/2016 07:09:31:0219][RTOCopyWorker | ] RTOProcessCopyRequest Failed: Operation: 0x100, File: \Users\testuser\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\java.com\help, Error: 0x800700A1 |
| [61511113][03/24/2016 07:09:31:0219][RTOProcessCopyRequest | ] CREATE_OFFLINE: Failed Retrieving Remote File Attributes: \\ktc-fs1\VPRepository\testuser.KTC.V2\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\java.com, 0x800700A1 |
| [61511113][03/24/2016 07:09:31:0219][RTOCopyWorker | ] RTOProcessCopyRequest Failed: Operation: 0x100, File: \Users\testuser\AppData\Local\RedBlack_Software,_LLC\RebalanceExpress.exe_Url_mkifulw1umwvcexmdjvosrjqjy4h1rgb\5.6.1.0\http:\java.com\, Error: 0x800700A1 |
Where is the www.emc.com and java.com coming from? Is it trying to interpret that directory name as a URL? The only file in that directory is "user.config". Any idea how to fix this?