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Error getting snapshot information for the machine with ID (gold template)

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When I go to the View server today to recompose, I go into the linked clone pool settings, Vcenter Settings, and it asks for the default snapshot.  Nothing shows up and the error message:
Error getting snapshot information for the machine with ID {master image name} and "server error" messages show up.  I cannot recompose or create new vms.

am using Horizon 6.2.1
Vcenter Server 6

 

Any help is appreciated, thanks.


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