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Problem with unlock user session in windows 7

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Hello

 

When a user unlock (CTRL-ALT-INS) the windows 7, it must first click on the user icon and only then he can enter the password (See screenshot) This issue we have only when the view agent is installed and the user is connected with PCoIP. On physical computer he can enter the password directly and should not first click on the username,

 

Unbenannt.PNG

 

Has anyone also this problem?

Anyone a solution?

 

Best Regards
Simon


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