Black screen in a View 5.1 environment with Samsung recorders

At this momenent I work for a customer for a VMware View project.

The environment consist of the following products:

vSphere 5.1, View 5.1, vCenter with vComposer.

Desktop pool are designed for a floating pool with PCoIP as primary protocol.
The virtual desktops running fine with video (screens) of different video vendors.

There is some problems with the Samsung recorder. They give a black screen.

There a two types of Samsung recorders:

SRD-165x and SRD167x

The latest codecs are installed in the base image, the following errors occurs:

[XMedia3] ShowLastVideo - DrawOffscreenImage Error 8203

and

[XMedia3] Create Front Surface Failed - hr: 0x88760233

Loaded "MMDEVAPI.DLL" at address 0x743D0000.

Loaded "PROPSYS.DLL" at address 0x742D0000.

Loaded "AUDIOSES.DLL" at address 0x73A00000.

CD2DVideoRenderer::CreateOffscreenSurface_VideoMemory() (hr:0x88760233)

Policies are set to the VDI OU: