Hi,
in our setup we want to delegate administration of desktop pools to different departments, but keeping main administration with just some superadmins.
Checking available roles and privileges in View 4.6, it seems right way to achieve this is creating a different folder for every departments, then make some AD groups "Inventory Administrators" on that folder: this way every department can create,view and manage only his desktop pools.
It works nice, but we noticed that only superadmins can actually use ThinApps, I mean users of any other role miss both "ThinApp" tab in "Inventory" and "thinapp configuration", even if configured as Administrators on a specific folder.
The problem is this way departments can not add any thinapp to repository and (worst of all) can not deploy existing thinapps (ones already present in repository) to their pools.
We tried every role/permission combination and checked manuals an forums without success.
So, to manage or deploy thinapps a user must be an administrator on /root folder... but this let the user mess up or even delete pools of other users.
Why having permissions and roles at all if a poweruser must bother a superadmin everytime he needs to deploy MS Office on one of his pool?
There's any solution to this problem? Are we doing something wrong?
Thanks all for any hint on this.